SeaSnail is an online store based in Sydney.

Standard Delivery – Australia Post

• Free shipping Australia-wide for orders over $150.00
• $13.50 Australia-wide (with tracking) for orders under $150.00
• Dispatch time: within 2 business days
• Delivery time:
  • Capital cities & major centres:  2 – 5 business days
  • Regional & remote locations: up to 10 business days
  • WA – similar to remote locations: up to 10 business days

Express Post – Australia Post

• $10.00 Australia-wide for orders over $150.00
• $18.00 Australia-wide (with tracking) for orders under $150.00
• Dispatch time: next business day
• Delivery time:
  • 1 – 3 business days, all areas
  • WA can have delays up to 5 days with Australia Post

Christmas Cut Off Shipment Dates 

• Parcel Post: 18 December 2023
• Express Post: 22 December 2023

Tracking Numbers: are emailed to you upon dispatch .  If you wish to receive these tracking details, please make sure to provide your email address at time of ordering.

You can also track your order with the Australia Post mobile app.  

Please note:  Once your order is on its way, it is with a different provider.  We understand that delays or missing items are frustrating, however once your order is with Australia Post or a Courier, any delivery issues are outside our control and will need to be investigated by them.  We are happy to contact them on your behalf and will do our best to sort out any issues as quickly as possible.

Incorrect Addresses:  If you find that you have provided an incorrect address when ordering and your order has not yet been shipped we can certainly update these details for you.  However, if you provided an incorrect address when ordering and it has been delivered, we are unable to retrieve it and do not take responsibility for it – so please check your address carefully when ordering!

Local Pick up is available from our office in Sydney.